Privacy Policy
Last Updated: March 2026
At Toys District, operated by Flexi Trading, we are committed to protecting the privacy and security of our customers in the United Arab Emirates. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from toysdistrict.com.
1. Personal Information We Collect
When you visit the Site, we collect certain information about your device and your interactions with our store
Order Information: Name, billing address, shipping address, payment information (processed securely through Paymob), email address, and UAE phone number.
Device Information: IP address, time zone, and cookie information to help us improve your shopping experience.
2. How We Use Your Information
We use your personal data to provide our services, which include
Processing payments and arranging for shipping (via Flexi Trading logistics).
Providing order confirmations and invoices.
Communicating with you via WhatsApp or email regarding your orders
Screening for potential risk or fraud.
3. Data Sharing & Third Parties
We share your Personal Information with service providers to help us provide our services, such as:
Shopify: Powers our online store.
Paymob: UAE-regulated payment gateway. Your credit card data is encrypted and never stored on our servers.
Courier Partners: We share your contact details with UAE courier partners to ensure successful delivery.
4. Your Rights (UAE Personal Data Protection Law)
In accordance with UAE Federal Decree Law No. 45 of 2021, you have the right to:
Access the personal information we hold about you.
Correct or update any inaccurate information.
Request Erasure of your data (the "Right to be Forgotten").
Withdraw Consent for marketing communications at any time.
6. Contact Us
For more information about our privacy practices, or to exercise your rights, please contact us:
Email: shop@toysdistrict.com
Location: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai